tiff file being present in the app's file directory Issue: My work is inaccessible in the app, despite the.
And to make matters worse, I'm still incapable of importing images regardless of file size or format, so even if I wanted to restart a third time, I'd have to redo everything 100% from scratch. The gallery was empty and in the preferences there was no option check for recoverable images like this document here says to do so. My progress, while it still technically exists, is now out of my reach. So since I made a backup, I decided to uninstall the app again and delete everything left in the Sketchbook3 folder and then I copied the project file I had backed up back into the installation directory after reinstalling.īut inside the app, there were no project files. I then noticed that even after clearing the cache, data and reinstalling the app, my project file was still in the app's gallery, so I figured there must still be some residual junk data hiding in the folder that's preventing me from importing images. I then reinstalled the app and I was met with the same thing. No dice, still can't import images, regardless of the size or file type. I went into my tablet's files and backed up the project file of my work to a separate folder *just in case.* I then went to clear the app's cache and data in my tablet's settings.
I'm pretty handy with electronics, I've built a good handful of computers and I know my way around file directories, so I decided to get a little risky. Speaking of which, I doubled back and tried to import an image I had successfully imported earlier in the day, and it gave me the same error message. png and it was the exact same resolution as all my other reference images. The file format or size is not supported yet," which is weird because I tried importing a. When I select the image to import I get an error message that reads "Fail to Open File. I work on my project for most of the day, and I come to a point where I need to import another reference image. Please? Anyways, I got into the habit of saving my work through this inefficient method, and started all over. So, I find that the way you have to save images in this app is to return to the gallery or start a new sketch and save it when the app asks you if you wanna save? C'mon, just add a save button to the menu. Well, this morning when I went to continue working on my project, I found that it had mysteriously disappeared without a trace and all of my progress with it. However, since there's no dedicated save button, I was relying on the app's autosave feature to save my progress. A coworker recommended Autodesk Sketchbook and when it works, I think it's a great app for drawing on a tablet.
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